In a surprising twist of events, the company Princess Cruises says the captain of their cruise ship was never told about the stranded fishing boat they passed by.

The company has been investigating allegations placed by passengers who accused that crew workers ignored the pleas of rescue of three fisherman stranded on their vessel when the cruise line was on route towards its destination. The fishermen were set adrift in the Pacific Ocean after setting off from Rio Hato, Panama in February.

The reports cast an unpleasant light on a hopeful story, as survivor Adrian Vazquez recounts his initial happiness when spotting the cruise line and his dismay when it didn’t stop. Vazquez confirmed that he and his friends signaled the ship frantically with red colored t-shirts and their life vests. The other two men, unfortunately, died after they were finally rescued.

Judy Meredith of Oregon, a passenger on the boat, stated that she told one of the attendants about the stranded fishermen boat as soon as she spotted it drifting alongside the ship. According to her account, the attendant promptly assured her that he would notify the bridge, but the ship never stopped.

Crew passengers now say that all of the men could have been saved, and the deaths were caused by the three birdwatchers lack of concern.